Standard
3–5 days
The most economical option for non-urgent freight on regular linehaul schedules.
- Suited to large, planned shipments
- Choose a pickup window when booking
- Status updates at every leg
Vietnam · Southeast Asia
Shipping without borders across Southeast Asia
One portal · every domestic and cross-border route
Quote, book, schedule pickup and track shipments from Hanoi and Ho Chi Minh City to Bangkok, Phnom Penh, Kuala Lumpur, Singapore, Jakarta and Manila, all in one portal.
- Instant quotesStandard & Express, itemized pricing
- Leg-by-leg trackingTime, location, notes
- All documents in one placeAWB, invoice, POD
- USD or VNDChoose currency when quoting
Quote
Standard & Express
Freight, surcharges, insurance, VAT
Book
Scheduled pickup window
Book straight from an open quote
Ship
Leg by leg, across borders
Notified at every status change
Documents
AWB · Invoice · POD
Download per shipment
One portal · multiple countries
Night imagery: NASA Earth Observatory · Black Marble 2016 · Borders: Natural Earth
Track a shipment
No sign-in needed. Tracking shows status and journey only, never personal details.
Services
Two service levels, one transparent price list
Every quote includes both options so you can compare. Transit time and price depend on the route, weight and size.
Express
1–2 days
Priority pickup and linehaul for shipments that need to arrive sooner.
- Shorter transit on the same route
- Choose a pickup window when booking
- Status updates at every leg
Optional services
- Cargo insurance
- Handling fee
How it works
From quote to delivery in 4 steps
Step 1
Register your company
Create a company account. UpCare reviews it, then you invite your team.
Step 2
Create a quote
Enter origin, destination and cargo. Routes without a price list are priced by our operations team.
Step 3
Book & schedule pickup
Pick an option, book it and choose a pickup window. UpCare confirms the booking.
Step 4
Track & get POD
Get notified at every status change. Download AWB, invoice and POD once delivered.
Features
Everything about a shipment in one portal
Instant quotes
Priced on actual weight and size, with a clear expiry date, in USD or VND.
Book from a quote
Book straight from an open quote without re-entering cargo details.
Leg-by-leg journey
Event history with time, location and notes kept up to date by operations.
All documents in one place
AWB, invoices and POD attached to each shipment, downloadable any time.
Timely notifications
Know when a quote is priced, a booking is confirmed or a shipment changes status.
Multi-user and secure
Invite colleagues, keep an address book; staff accounts require two-factor authentication.
Coverage
34 Vietnamese provinces, connected to 8 Southeast Asian countries
Ship between any two provinces at home, or from Vietnam to hub cities across the region.
International · Southeast Asia 8 countries
- Việt NamHà Nội · TP.HCM
- Thái LanBangkok
- CampuchiaPhnom Penh
- MyanmarYangon
- MalaysiaKuala Lumpur
- SingaporeSingapore
- IndonesiaJakarta
- PhilippinesManila
North
15 provinces- Hà Nội
- Hải Phòng
- Quảng Ninh
- Cao Bằng
- Lạng Sơn
- Tuyên Quang
- Lào Cai
- Thái Nguyên
- Phú Thọ
- Bắc Ninh
- Hưng Yên
- Ninh Bình
- Điện Biên
- Lai Châu
- Sơn La
Central & Highlands
11 provinces- Thanh Hoá
- Nghệ An
- Hà Tĩnh
- Quảng Trị
- Huế
- Đà Nẵng
- Quảng Ngãi
- Gia Lai
- Đắk Lắk
- Khánh Hoà
- Lâm Đồng
South
8 provinces- TP. Hồ Chí Minh
- Đồng Nai
- Tây Ninh
- Cần Thơ
- Vĩnh Long
- Đồng Tháp
- Cà Mau
- An Giang
FAQ
Frequently asked questions
How long is a quote valid?
Every quote shows its expiry date. Until then you can book at the quoted price; afterwards it becomes “Expired” and you create a new one.
What if my route has no price yet?
The quote goes to our operations team as “Awaiting pricing”. You are notified when it is priced and it becomes “Open”.
Can I ship to another country?
Yes. Pick a destination city in the Southeast Asia network; quotes still offer Standard and Express. Routes without a price list move to “Awaiting pricing” for our operations team to quote.
Which currency do I pay in?
You choose USD or VND when creating the quote. All freight, surcharges and VAT are shown in that currency.
Can the consignee track the shipment?
Yes. The shipment ref is enough to see status and journey, no account needed. Tracking never shows personal details.
Where do I get shipping documents?
After signing in, open a shipment's detail page to view and download its AWB, invoice and proof of delivery (POD).